Terms & Conditions
These Terms & Conditions govern your use of the Amanda & Reed Sydney website and apply to all purchases made through our online store.
By accessing our website and placing an order, you agree to be bound by these Terms & Conditions, as well as our Privacy Policy, Return & Refund Policy, Shipping Policy, Payment Policy, and Cookie Policy.
If you do not agree with these terms, please refrain from using our website.
1. Acceptance of These Terms
By placing an order with Amanda & Reed Sydney, you confirm that:
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You are at least 18 years of age or have permission from a parent or legal guardian.
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The information you provide is accurate and complete.
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You agree to comply with all policies published on our website.
2. Product Information
We strive to ensure that all product descriptions, images, sizing information and pricing displayed on our website are as accurate as possible.
However:
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Colours may appear slightly different depending on your screen or device.
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Minor variations in design or packaging may occasionally occur.
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We reserve the right to correct typographical errors, pricing mistakes or inaccurate product information at any time without prior notice.
Such corrections do not create any obligation to honour obvious errors.
3. Orders & Payment
Orders will only be processed after full payment has been successfully received.
We accept secure payment methods available during checkout. Available payment options may vary depending on your country or region.
If payment cannot be verified or is declined, we reserve the right to cancel or refuse the order.
4. Order Processing & Delivery
Orders are generally processed within 1–3 business days.
After dispatch, estimated delivery is typically 5–12 business days, depending on the destination and local carrier services.
Our products are shipped through our trusted international fulfilment partners.
While we always aim to deliver within the estimated timeframe, delays caused by customs clearance, carrier issues, weather conditions, holidays or other circumstances beyond our control may occasionally occur.
Delivery estimates are provided as a guideline only and are not guaranteed.
5. Returns & Order Cancellations
Please refer to our Return & Refund Policy for complete information regarding returns, exchanges and refunds.
Because orders begin processing shortly after purchase, cancellation requests cannot always be accommodated.
If you experience any issues with your order, we encourage you to contact our customer support team before initiating a payment dispute or chargeback so we can work together to find the best possible solution.
6. Limitation of Liability
To the maximum extent permitted by applicable law, Amanda & Reed Sydney shall not be liable for:
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Delivery delays caused by shipping carriers or customs authorities.
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Incorrect delivery information supplied by the customer.
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Indirect, incidental or consequential damages arising from the use of our products or website.
Our maximum liability shall never exceed the purchase price paid for the affected product.
7. Intellectual Property
All content displayed on the Amanda & Reed Sydney website, including but not limited to:
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Text
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Images
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Product photography
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Logos
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Graphics
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Website design
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Branding
is the exclusive property of Amanda & Reed Sydney and may not be copied, reproduced, distributed or used without prior written permission.
8. Customer Complaints
We value customer satisfaction and are committed to resolving concerns fairly and promptly.
If you have a complaint regarding your order, please contact us at:
To help us resolve your enquiry quickly, please include:
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Your order number
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A clear description of the issue
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Supporting photographs where applicable
We aim to respond to all enquiries within 1–2 business days.
9. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the applicable consumer laws of Australia.
Nothing in these Terms affects any statutory rights you may have under the Australian Consumer Law (ACL) or any other applicable legislation.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to remain in full force and effect.
Contact Us
Amanda & Reed Sydney
Email: Info@AmandaReedSydney.com
Our customer support team aims to respond to all enquiries within 1–2 business days.